Help

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About the Sign Up Process

I’ve signed up. What’s next?
Your practice administrator (which you designated when you signed up) will receive an email from our customer support team with your user ID and password, along with training materials to help you get started using the system. Please allow 1-2 business days for your account to be set up.

I’m not ready to sign up yet. Is there someone I could talk to about the product?
Yes, contact NPQRSupport@arbormetrix.com and a sales representative will reach out to you.

Do you accept payment forms other than Credit Card?
For 2018 service year, this option is free. Please make sure to use coupon code NPQR2018.

Customer Service

Our customer service team is available between 9 AM – 5 PM EST Monday-Friday. Send us an email and an agent will reach out to answer your questions.